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Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS Shipping will be free for all United States orders! For orders outside of the US, we will choose the most cost-effective shipping - and it will most likely be free for you! If you need a more sophisticated estimate of shipping, please email christinasandholtz@gmail.com before you purchase.
FOR ORIGINALS All orders inside of the United States will be free! For orders outside of the United States, you will be charged $76 for originals. We are not responsible for duties or taxes that may apply for out of country shipping.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
We are not responsible for duties and taxes required for international shipping. Shipping outside of the United States of America will be $76 for originals.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 5-12 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be free for orders inside of the United States. Shipping outside of the United States will be a $76.
Merchendice Shipping Unfortunately the free shipping in the US policy is limited to artwork only (meaning prints and originals). This does not include tote bags, cards, puzzles etc.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that your artwork is packaged carefully and will arrive safely at it's destination.
- If your prints arrive damaged, please keep all packaging and contact christinasandholtz@gmail.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final. Please contact christinasandholtz@gmail.com as soon as possible if you need to cancel your order.
WHO TO CONTACT?
You can reach out at any time by email at christinasandholtz@gmail.com
What if I don't see my temple available in your work? How can I order a print of my temple?
Unfortuantly, I only have what is on the website. But if you would like to commission an original temple painting in the style you see on this page, please contact me! You can fill out a contact form, or contanct me in any other way you prefer by refering to the contact section on the bottom of the page.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter below. You can also follow us on our social media pages as we are constantly posting about new work (also below)!
